Help & guides
Help and common questions
Answers about accounts, favorites, match data and the public record.
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Do I need an account?
Public schedules, league pages and results can be viewed without signing in. Saving favorites to an account and synchronising them between devices requires sign-in.
I did not receive the verification email.
Check the email address and spam folder. Use the resend-verification option in the account dialog. If it still fails, contact us from the same address; never send your password.
How do I remove a favorite permanently?
While signed in, click the filled star for the team or league. The change is saved to the account. Clearing browser data alone does not remove account favorites. If a change cannot sync because you are offline, reconnect and allow it to finish.
Why does my favorite team have no matches?
Check the selected date scope and filters. There may be no fixture in that window or the provider may not yet have supplied it. A zero match count does not mean that the favorite was removed.
Why is a table or statistic missing?
Coverage varies by competition, season and phase. A cup may not have a league table. A missing value is not a confirmed zero. Check the page’s update information and try the appropriate season.
Does an AI score of 80 mean an 80% chance?
Do not make that assumption. It is the score attached to an analysis, not independently verified calibration. Read the market, odds, explanation and risk together.
How do I stop notifications?
Use account notification settings and the website permissions in your browser. Removing browser permission stops push delivery to that browser; it does not delete your account or favorites.
Does clearing local data delete my account?
No. Local export and clearing controls apply to that browser. Request server-account deletion using the privacy contact procedure and identify your account email.
Why is the recorded price different?
The prediction can contain an earlier recorded price while a bookmaker now offers a different one. Results use the tracked price and published rules, not a guarantee of a price you can obtain.
How do I report a wrong result?
Use Contact with the match link, teams, date and the incorrect value. Include the selected season or filters where relevant. A short reproducible example helps more than an account password.